MANDATORY FACE COVERINGS
Masks or safe face coverings are mandatory for all team members, guests, vendors, and anyone that enters our restaurant. Our team members will be provided with PPE while at work and are required to wear it at all times including to and from their shifts. Guests, vendors, and delivery personnel that enter our premises will be informed ahead of time regarding the “No Mask No Entry” policy, and all Bottagra team members are encouraged to strictly enforce the protocol.
RIGOROUS SANITATION PROCEDURES
Our cleaning, disinfecting, & sanitizing processes have been updated to incorporate heightened attention to detail exceeding CDC guidelines.
All team members will be trained on the updated disinfecting/sanitizing procedures and the EPA registered products that kill 99% of germs in as fast as 45 seconds. The following list of locations and fixtures are to be disinfected by the team members as often as needed dependent on usage or at least every 30 - 60 minutes:
Tables & Chairs
All Kitchen Surfaces
All Shared Tools (kitchen tools, pens, check presenters, cleaning supplies)
Doors, Door Handles, and Windows
Sanitizing Stations
Sinks & Faucets
Handrails
Toilets
Light Switches
Refrigeration Units
POS Terminals & iPads
Phones
ENFORCED DISTANCING
Our dining rooms have been rearranged to follow the most stringent safety standards. Changes include:
Reduced capacity at maximum 25% of capacity
Removal of furniture to ensure social distancing measure enforcements
Social distancing will also be enforced to our team members during at work with the following guidelines:
Upon arrival/before departure:
· No physical contact when greeting one another, and no gathering throughout and before/after service
· Distance and staggered usage of the locker area
Pre-shift:
· Maintain 6ft from each other as much as possible
· Only one person at a time will be permitted in smaller, enclosed areas such as the walk-in refrigerator, dry-storage area, and the wine room.
· When physical contact is made unintentionally, mandatory disinfecting of the areas of contact
· Pre-shift meeting:
o Limit verbal exchanges, utilize electronic and/or written shareable information
o Limit sharing of tables, spread apart as much as possible
During Service:
· Stay only in designated areas as much as possible
· Limit time at the table with guests, always approach with a clean mask, gloves, apron
· Be mindful of approaching tables with spacing, length of time in close proximity to one another and guests
· Avoid congregating in small spaces – kitchen, behind the bar
· Follow the recommended frequency of disinfecting shared areas (POS stations, countertops)
· Respect social distancing guidelines when using the restrooms with guests present, disinfecting in full promptly after each use